The verdict
PureVPN has been running since 2007, which makes it one of the older names in the market, and the current product is substantial: more than 6,000 servers across roughly 80 countries, WireGuard support, 24/7 live chat, and a 31-day money-back guarantee — a day longer than anyone else here offers.
Two things temper that. Features other providers include as standard — a dedicated IP, port forwarding — are paid add-ons here, so the headline price is not the whole price. And in 2017 the company supplied user logs to the FBI while publicly advertising a no-logs policy. That is a matter of record, and anyone buying a privacy product deserves to weigh it.
Key facts
| Company | GZ Systems Limited (formerly Gaditek) |
| Jurisdiction | British Virgin Islands (formerly Hong Kong) |
| Founded | 2007 |
| Independent audit | Yes — KPMG, four times since 2019 |
| Monthly price | $10.95 |
| Two-year plan | $2.11–$2.15 / month |
| Free plan | None |
| Trial | 7 days for $0.99 |
| Money-back guarantee | 31 days — longest we cover |
| Simultaneous devices | 10 |
| Plans | Standard / Plus / Max, plus paid add-ons |
| Protocols | WireGuard, OpenVPN, IKEv2 |
| Encryption | AES-256 |
| Dedicated IP | Paid add-on |
| Port forwarding | Paid add-on, around $0.99/month |
| Server network | 6,000–6,500+ servers, 78–80+ countries |
| 24/7 live chat | Yes |
| Anonymous payment | Cryptocurrency (no Monero) |
Features that set it apart
PureVPN's approach is modular: a solid base plan with optional extras bolted on. That suits some buyers and irritates others, so it is worth knowing which is which before you compare prices.
31-day refund window
The longest guarantee among the providers we cover, and the practical benefit is real: a full calendar month covers a complete billing cycle on any service you are testing alongside it, with a day to spare.
Large server network
Over 6,000 servers across roughly 80 countries. Scale matters for congestion at peak times and for finding a working exit when a streaming platform blocks an address range.
24/7 live chat
Round-the-clock human support, which several competitors on this site do not offer at all. If a connection breaks the evening before a trip, this is the difference between a fix and a ticket queue.
Modular add-ons
A dedicated IP and port forwarding are sold separately rather than bundled. Cheaper if you do not need them, more expensive if you do — port forwarding runs around $0.99 a month on top of the subscription.
Repeated KPMG audits
The no-logs policy has been examined by KPMG four times since 2019, with reports published rather than merely announced, alongside an always-on assurance framework.
Crypto payment and $0.99 trial
Cryptocurrency is accepted, though not Monero. A seven-day trial costs $0.99 — not free, but cheap enough to test properly before committing to a two-year term.
The 2017 logging case
In 2017 PureVPN provided user logs to the FBI in a criminal investigation, at a time when its marketing described the service as no-logs. The company's own privacy policy turned out to permit retention that its advertising did not reflect. This is documented, not disputed.
What has changed since: the company moved to the British Virgin Islands, rewrote its logging policy, and has commissioned four KPMG audits with published reports. Those are meaningful steps, and criticism that PureVPN's auditing is opaque no longer holds. Whether an incident from 2017 still weighs on a 2026 purchase is a judgement call — but you should make it knowingly rather than discover it later.
Pricing and plans
Monthly
$10.95
7-day trial
$0.99
2 years
$2.11–2.15
Add the extras before you compare. The two-year rate looks like one of the cheapest available, but a dedicated IP and port forwarding are billed separately. If you need either, work out the combined monthly figure before setting it against providers that include them.
Pros
- 31-day refund window — the longest we cover
- Over 6,000 servers across roughly 80 countries
- 24/7 live chat support
- Four published KPMG audits since 2019
- Low two-year rate at $2.11–$2.15 a month
- Cheap $0.99 trial and crypto payment accepted
Cons
- Supplied user logs to the FBI in 2017 while advertising no-logs
- Dedicated IP and port forwarding cost extra
- No free plan — the trial is paid, however cheaply
- Three-tier plan structure makes comparison harder
- No obfuscation for countries that block VPN traffic
- Monero not accepted despite crypto support
Who it suits
Good fit if you
- Want the longest possible window to change your mind
- Value live chat over a ticket system
- Want a large network and a low long-term price
- Only need the base plan, without the paid add-ons
Look elsewhere if you
- Are uncomfortable with the 2017 logging record
- Need port forwarding or a dedicated IP without extra billing
- Want a genuinely free tier before paying
- Connect from a country that blocks VPN traffic
Final verdict
PureVPN in 2026 is a capable, well-supported service with a large network, a low long-term price and the longest refund window we cover. It has also done more auditing work than most of the market since 2019. The 2017 incident is old and the company has visibly changed course, but it is part of the record — and if a provider's history is central to how you judge it, that is a legitimate reason to look elsewhere.
Visit PureVPNHow it compares
For an EU provider with no add-on billing, Shadow obfuscation and a free tier at $2.49 a month, see ZoogVPN. For unlimited devices, Surfshark removes the connection cap entirely.
VPN Truth Lab Editorial
Pricing checked against the provider's site on the date below. See How We Test VPNs.
Last reviewed: 16 August 2026 · Spotted an error?